Privacy Policy

February 2026

Creffty respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and protected when you visit this website or get in touch.

Who we are

Creffty is a small craft business based in Wales, UK.
For any questions about this policy or your data, you can contact us at:
Email: creffty.info@gmail.com

What information we collect

We may collect and process the following information:

Your name and email address (when you contact us or place an order)
Delivery and billing details (for orders and commissions)
Any information you choose to include in messages or commission requests
Basic website usage data (such as pages visited), via cookies if used

How your information is used

Your information is only used to:

Respond to enquiries and messages
Process and fulfil orders or commissions
Provide customer support
Meet legal or accounting obligations

We will never sell, rent, or trade your personal data to third parties.

Legal basis for processing

Under UK GDPR, we process your data because:

You have given consent (for example, by contacting us)
It is necessary to fulfil a contract (such as an order or commission)
We are legally required to do so

How your data is stored

Your data is stored securely and only kept for as long as necessary to fulfil its purpose or meet legal requirements. Reasonable steps are taken to protect your information from loss, misuse, or unauthorised access.

Third-party services

We may use trusted third-party services (such as payment processors or delivery services) to complete orders. These providers only receive the information necessary to perform their services and are required to protect your data.